Online surveys

Online surveys allow us to tailor our questionnaires to the requirements of your customers and provide you with fast and powerful insights. This is a fast, efficient and environmentally-friendly way of gathering data.

We might consider online surveys if:
  • You have a sample of members, customers, staff, etc for whom you have email contact details.
  • You would like respondents to help to distribute the questionnaire along their professional email networks.
  • You want to capture information on a range of subjects.
Online Surveys - Scotinformed
  • We design our questionnaires for ease of completion. They look good in a range of formats, from smartphone to PC. They will be designed in your corporate colours and include your logo.
  • We can provide questionnaires in a range of languages to reflect the characteristics of your audience.
  • The questionnaire can be routed according to customer responses, allowing us to keep the questions relevant and minimise drop-out.
  • The surveys included a ‘save’ option providing the opportunity for recipients to return to the survey from the point they were at when they ran out of time.  
  • We can distribute the survey using your own customer databases, subject to data protection legislation.
  • If you do not have a database we can collect email addresses onsite from your visitors to whom the survey can be sent.
  • We can distribute the survey at scheduled times (for example, the day after visitors attend a performance) and issue reminders to ensure a good response rate.
  • We use powerful Snap survey software to provide you with detailed analysis, breaking the data down according to specific demographic or behavioural characteristics.
  • Our reports are easy to digest and disseminate, with key findings clearly presented and interpreted with reference to your own strategic goals.

Paper surveys

The paper-based self-completion survey is an oldie but still a goodie. We combine a tried and tested approach to data gathering with the latest data analysis technology to ensure that you get the right answers when you need them.

We might consider paper based surveys if:
  • Your target audience does not have access to digital media, or prefers a paper-based approach.
  • You want to capture information in a short time period, for example at a class or an event.
  • You need to make sure that your survey is as accessible to as many people as possible.
Paper Surveys - Scotinformed
  • Paper-based questionnaires can be used to supplement online questionnaires if this is what the sample prefers.
  • We design our questionnaires for ease of completion and in range of formats, including large print and accessible fonts.
  • The Scotinform Freepost address encourages good response rates and provides an alternative for respondents when time is short.
  • We use powerful Snap survey software to provide you with detailed analysis, breaking the data down according to specific demographic or behavioural characteristics.
  • Our reports are easy to digest and disseminate, with key findings clearly presented and interpreted with reference to your own strategic goals.