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Did you enjoy your visit? Let us know! At National Museums Scotland we welcome feedback from visitors about their experience. Please help us to ensure we are meeting our visitors' needs by completing this questionnaire. It should just take ten minutes of your time and, if you provide your contact details at the end of the survey, your name will be put into our free prize draw to win £50 of High Street vouchers. Our winner will be chosen Monday 1 July 2013 and notified within 2 days. |
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Which of the following Museums have you visited? |
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Which of the following have you most recently visited? |
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What was the MAIN reason for your visit to the National Museum of Scotland? |
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What was the main reason for your visit to the National War Museum Scotland? |
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What was the main reason for your visit to the National Museum of Flight Scotland? |
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What was the main reason for your visit to the National Museum of Rural Life Scotland? |
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Thinking of the Museum you most recently visited, which of these best describes your past visits to that Museum? |
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Approximately, how long did your visit to the Museum last? |
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Which of the floors in the newly re-opened part of our Museum did you visit today? This is the Victorian part of the building (formerly the Royal Museum) accessed at ground level via the Chambers Street entrance. |
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Was your visit as part of a tour group? |
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How easy was it to find your way to the Museum? |
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How easy was it to find your way around the building? |
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Were you aware that the Museum had a cloakroom? |
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Did you use the cloakroom during your visit? |
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How easy was it to find your way around the site? |
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How easy was it to find your way around the building and farm? |
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How easily did you find the toilet facilities at our Museum? |
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Did you have a buggy with you on the day you were visiting? |
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Were you aware that you could park your buggy in our cloakroom at a cost of £1? |
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Other than when you purchased a ticket, did you have any contact with Museum staff during your visit? |
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Did you have any contact with Museum staff during your visit? |
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How welcome did Museum staff make you feel during your visit? |
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Did the staff approach you during your visit? |
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Did you visit a Museum shop during your visit? |
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Did you buy something in a Museum shop? |
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Did you visit a Museum cafe during your visit? |
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Did you buy something to eat/drink in the Museum cafe? |
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If Wi-Fi was available in the Museum, how likely would you be to use it? |
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Which of the following words/phrases would you use to describe your visit? |
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How would you rate your visit to the Museum today in terms of overall value for money (all things considered)? |
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How likely are you to visit this Museum again in the future? |
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How likely are you to recommend this Museum to others? |
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How you heard about us In this section we want to know a little about how you heard or hear about what's happening at our Museums. The findings will help us to understand how people prefer to be informed about the exhibitions, activities and events that we organise. |
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Have you ever visited the NMS website www.nms.ac.uk |
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What was the main reason for visiting the website? |
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Did you find what you were looking for when you visited the website? |
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Thinking about the Museum you have most recently visited, which of the following have you seen/heard in the past year? |
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Which of the marketing methods listed below was your MAIN source of information? |
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Thinking about the Museum you have most recently visited, which of the following have you seen/heard in the past year? |
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Which of the marketing methods was your MAIN source of information? |
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Do you visit any of the following social media sites? |
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How effective do you think National Museums Scotland is at communicating via social media? |
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Please tick the relevant boxes if you have seen this leaflet for the National Museum of Scotland. |
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Please tick the box if you have seen this leaflet for the National War Museum. |
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Please tick this box if you have seen this leaflet for the National Museum of Flight. |
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Please tick this box if you have seen this leaflet for the National Museum of Rural Life. |
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About you In this section of the survey we ask questions about you. This is purely for analysis purposes to make our findings more meaningful. |
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Which of the following best describes your employment status? |
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Did your visit to the Museum include children under 16 years old? |
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Where do you normally live? |
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Which of these best describes the main purpose of your trip to the area on the day on which you visited the Museum? |
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Did your trip to the Museum involve staying away from home overnight? |
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Are you a member of any of the following? |
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Would you like to find out about NMS membership and its benefits? |
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Do any of the people with whom you visited have a long-standing health problem or disability that limits their daily activities or the kind of work they can do? |
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How satisfied are you with access across the site? |
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How satisfied are you with access to interpretation? |
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Please could you provide us with some details of the person in your household that earns the highest income? If that person is retired, please provide details of their occupation pre-retirement. |
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If you would like a response from National Museums Scotland on any of the following please tick the relevant box/es and type in your contact details below. |
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Please write your contact details below |
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Thank you for taking the time to answer our survey. We look forward to welcoming you back to one of our museums soon. Now please press submit. |
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